Refund policy

We want you to be happy with your purchase, but if something isn't right, here's how returns work:

Eligibility

·         Items must be unused, unworn, and in their original condition with all tags and packaging intact.

·         Returns must be initiated within 30 days of the purchase date.

·         Proof of purchase (order number or receipt) is required.

Refund Method

·         All approved returns are refunded as store credit only — no cash, credit card, or original payment method refunds are issued.

·         Store credit will be issued in the form of a gift card or account credit equal to the item's purchase price and does not expire.

·         Original shipping charges are non-refundable.

Return Shipping

·         Customers are responsible for the cost of return shipping.

·         We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit back to us.

Non-Returnable Items

·         Used, worn, altered, or damaged (by the customer) items

·         Final sale, clearance, or promotional items marked as non-returnable

·         Gift cards

How to Return an Item

·         Contact us at emily@fullpressfieldhockeygear.com with your order number and reason for return.

·         We'll provide return instructions and, if applicable, a shipping label.

·         Once we receive and inspect the item, we'll issue store credit within 3 business days.

Damaged or Incorrect Items

·        If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery — these cases may be handled outside the standard return policy.